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An AI that actually knows your business.
Not the internet — your data.

AI assistants grounded in your internal documents, processes, and rules. Every answer comes with context, sources, and a path your team can trust.

See how it works
Internal AI Assistant
Live
What's our refund policy for orders over $500?
Orders over $500 require manager approval for refunds. Offer store credit first. If declined, escalate to ops-lead with the ticket reference.
SourcesRefund Policy v2.1§3.2Escalation SOPStep 4
Grounded in company knowledge · 2 sources matched
Ask about a policy, SOP, or process…
The problem

Generic AI gives generic answers.

  • ChatGPT doesn't know your return policy, escalation rules, or SLA thresholds.
  • Agents copy-paste from docs into AI tools — then manually verify the output anyway.
  • Teams lose trust when answers hallucinate company policies that don't exist.
  • You need answers grounded in your actual data, not the internet's best guess.
The system

The assistant retrieves relevant context from your internal knowledge before answering. If the system doesn't have enough context, it says so instead of guessing.

Input
Internal docs, SOPs, CRM data, ticket history
Logic
Retrieve→Ground→Generate→Validate→Cite
Output
Sourced answers with document references
How it works

How we build assistants your team can trust

  1. 01
    Receive query
    User asks a question in natural language through chat, Slack, or an internal tool.
  2. 02
    Retrieve context
    The assistant searches your knowledge base for the most relevant documents, policies, and precedents.
  3. 03
    Ground response
    The answer is generated using only retrieved internal context — no external guessing.
  4. 04
    Validate output
    The response is checked against source documents and low-confidence answers are flagged for review.
  5. 05
    Cite & deliver
    The assistant returns the answer with source references and confidence indicators.
Live preview

Live preview

Internal AI Assistant
Live
What's our refund policy for orders over $500?
Orders over $500 require manager approval for refunds. Offer store credit first. If declined, escalate to ops-lead with the ticket reference.
SourcesRefund Policy v2.1§3.2Escalation SOPStep 4
Grounded in company knowledge · 2 sources matched
Ask about a policy, SOP, or process…

Ask and get instant answers from your internal docs

ImpactTypical outcomes

What changes when answers are grounded

Response time
1.1s
Grounded
98%
Daily queries
800+
  • Support teams handle more questions without additional headcount.
  • Response quality improves because answers are based on internal context.
  • New agents reach productivity faster with instant access to company knowledge.

Show us your process

Walk us through how your team answers questions today and we'll design an assistant that does it better.

Show us your process